Welcome to Koja! Before using our online services, we ask that you carefully read the following Terms of Service.
SCOPE OF AGREEMENT
These terms of service (hereinafter ”Terms of Service”) apply to the online services (hereinafter ”Services”) produced, maintained, and provided by Koja Group companies, Koja Oy, and Chiller Oy, or their subsidiaries (hereinafter ”Koja”).
The person using the Services (hereinafter ”User”) certifies that they have read the Terms of Service and agree to fully comply with them as well as any other restrictions, terms, or guidelines that may separately appear in connection with the Services. Koja’s privacy policy applies to the Services.
REGISTRATION AND LOGIN
Using the Services requires registration and login. It is partly possible to use the Services without registration and login, but in such cases, the User cannot, for example, save information or use integrated services. Both natural persons and legal entities can register as Users of the Services. A natural person registering for the Services must be at least 18 years old. A legal entity registering for the Services must have a valid business ID, and the person registering on behalf of the legal entity must have the authority to represent the legal entity. An exception is made for students from educational institutions, who are not required to represent a legal entity or have a valid business ID. By registering, the User agrees to provide truthful and up-to-date information about themselves. The User is responsible for the safe storage and updating of their username and password. The User may not share their usernames or passwords with third parties. The User must discontinue the use of the Services if the basis for their use changes.
The Services are intended for Koja's customers, partners, and educational institutions in the field. Koja may refuse to grant a username, revoke a granted username, or block the User's access to the Services in the future if the User has acted or acts in violation of the Terms of Service, law, or good practice, or if the User represents a competitor of Koja.
USE OF SERVICES
The User is granted a limited and non-exclusive right to use the Services in accordance with these Terms of Service. The User is responsible for obtaining the devices, connections, and software needed to use the Services and for any costs incurred. The User uses the Services at their own risk.
The Services must be used in accordance with the Terms of Service and applicable laws and regulations. The User may not combine or use the Services in a way that causes unreasonable load or other harm to the network, other Users, third parties, or Koja.
Koja monitors the use of usernames and may require clarification related to the use of usernames to prevent misuse, ensure the User's security, or for other reasons.
Koja has the right to remove a username or restrict or prevent the use of the Services and remove material that violates the law, good practice, or third-party protected rights, or that unreasonably burdens the Services or network, threatens security or privacy, harms the Users of the Services, other third parties, or Koja, or is otherwise in violation of the Terms of Service or other applicable rules and laws.
If there is a usage limit in the Services, they may be used accordingly. Circumventing or obstructing usage limits is prohibited.
The use of the Services may require a valid paid subscription and/or an associated Koja account. For paid Services, there may also be restrictions defined in separate subscription terms or agreements. For example, concurrent use of usernames on multiple devices may be restricted.
PROVISION OF SERVICES
The Services are available, in principle, 24 hours a day. Error-free or uninterrupted operation of the Services is not guaranteed. Koja or its contract partners are not responsible under any circumstances for any damages caused to the computer system or data, including security risks (viruses, data theft, etc.). The Services are intended exclusively for Koja's customers, partners, and educational institutions in Koja's market area unless otherwise expressly agreed or stated. Services are not provided to competitors or their representatives.
Koja provides the Service in the manner it deems best. The Services are offered to the User ”as is” as available at any given time, and Koja makes no explicit or implied warranties regarding the Services and takes no responsibility for the operation or features of the Services, nor does Koja guarantee that the Services will operate without interruption and error-free. Koja does not guarantee the accuracy, completeness, or suitability of the material in the Services for any specific purpose.
CHANGES AND INTERRUPTIONS TO THE SERVICES
Koja may make changes to the Services or their features without separate notice. Koja aims to minimize interruptions to the Services and aims to notify them in advance whenever possible. Koja is not responsible for any loss or failure to preserve material content or other communication in the Services caused by service interruptions.
Koja reserves the right to change the Terms of Service. The Terms of Service may be changed and supplemented from time to time, particularly as the offerings or content of the Services change, and due to changes in legislation or regulatory practices. Koja will notify of significant changes to the email address provided by the User and/or on the Services' website at least fourteen (14) days before the changes take effect. If the User does not accept the changes, the User must discontinue the use of the Services. The User is deemed to have accepted the changes if the User uses the Services after the changes take effect.
LIMITATION OF LIABILITY
Koja is not liable to the User for the use of the Services, for the malfunction of the Services, service interruptions, impediments to use, errors in the Services, deficiencies, or the termination of the Services or parts thereof, nor for any damage that may result from such, including faults or disturbances in the User's devices or software or other direct or indirect damages related to the Services such as lost profits, production losses, data and revenue losses, operational interruptions, and losses caused by them.
Koja is also not responsible for another service provider's services or its content or for the copyrights and other intellectual property rights related to them in any part, even if they are accessed through Koja's Services via a link or other means.
TRANSFER OF SERVICES OR USAGE RIGHTS
The transfer of the right to use the Services is prohibited without Koja's prior written consent. Koja has the right to transfer the Services and their maintenance, as well as related customer relationships and usage rights, to any company belonging to the Koja Group at any time and to the party receiving the business in connection with a business transaction.
INTELLECTUAL PROPERTY RIGHTS
The Services, their features, and functions are the exclusive property of Koja. Copying, reverse engineering, disassembly, modification, or hacking of the Services or any part thereof is strictly prohibited.
APPLICABLE LAW AND DISPUTE RESOLUTION
These Terms of Service are governed by Finnish law. If Koja and the User cannot reach an agreement through negotiations in a potential dispute, the dispute will be resolved in the first instance at the Pirkanmaa District Court.
CONTACT INFORMATION
All questions and feedback related to the Services can be sent to tietosuoja@koja.fi.
VALIDITY
These Terms of Service come into force on June 1, 2024, and remain in effect indefinitely.